Experience

Assignments and line roles.

Fixed-term assignments come first, then line roles. Each entry shows the situation I found, what I was responsible for, and what came of it.

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One assignment in detail

Example · Roche · 2020, four months · Basel

Six digital and AI projects in four months.

Assignment

Programme Manager Digital and Change

Situation: Research and early development were to be digitalised. The assignment was to manage six digital and AI projects within a broader shared technology programme.

Scope

6digital and AI projects

4months to the handover

Head of the PMO, Agile and Transformation Office, reporting to the steering committee.

Result

01 Governance: Programme and governance framework introduced.
02 Operating model: Led the PMO, Agile and Transformation Office.
03 Processes: Agile delivery running across all six projects.
04 People: Change programme set up with ADKAR.

Handover: After four months the Roche team took over the change management and carried it on themselves.

Other fixed-term assignments

Assignment

Novartis

Senior Change Manager, AI and data initiatives in R&D

Since April 2026 · Basel

Situation: AI and data initiatives in R&D require new ways of working that the teams have to adopt.
Scope: Change strategy and delivery for priority AI and data initiatives, together with executive leadership, Learning and Development, and Communications.
Status: Assignment in progress.

Assignment

UN Office for Project Services

Change and Transformation Advisor

Since August 2024 · Headquarters in Copenhagen

Situation: The organisation wants to raise its operational performance and build its internal capacity for change.
Scope: End-to-end programmes to raise operational performance. Advice on technology, HR and quality governance.
Status: Assignment in progress.

Assignment

thyssenkrupp Industrial Solutions

Consultant, leadership development

2019 to 2020 · Dortmund

Situation: Middle management and front-line leaders were to be developed in change and leadership.
Scope: International programmes for engineering, business and support functions.
Result: Trained and coached more than 500 leaders in change, communication, process management and leadership.

Assignment

Twenty4Help (Teleperformance)

Consultant, HR, organisation and people development

2005 to 2008 · Dortmund

Situation: Leadership, organisation and operational performance were to be developed in Scandinavia, the United Kingdom, Benelux and Germany.
Scope: HR processes, leadership and team development, Lean Six Sigma in the service desk.
Result: 35 per cent less process waste in shared services. Developed twelve leaders and introduced performance management systems in Scandinavia.

Line roles

Line role

Zehnder Group

Chief Digital Officer

2022 to 2024 · Gränichen

Situation: The group had a narrowly defined digital execution strategy that was not shared across the group.
Scope: Digital strategy, digital team and AI governance of the group, and building up the Centre of Excellence for digital, IoT, process automation and AI.
Result: Developed and implemented the digital strategy. Built a digital team of eight FTE, delivered six digital programmes and introduced AI governance.

Line role

SKIDATA

VP Transformation and Change, Chief Information Officer

2020 to 2022 · Salzburg

Situation: The company needed central steering for transformation, IT and the project portfolio; it had no Change Management Office.
Scope: Corporate Transformation Office, portfolio and programme management office, Change Management Office and IT.
Result: Introduced ERP (Microsoft Dynamics) and Microsoft 365. Reduced inventory by around 30 per cent.

Line role

Novartis

Head of Change Management and Global Head Business Architecture

2013 to 2019 · Basel

Situation: HR, IT, Finance and Procurement were to move into global shared services, at five international sites at the same time.
Scope: Four functions, five international sites, 10,000 employees affected.
Result: Introduced global shared services. Introduced and led the leadership and culture programme. Contributed to cost reductions of more than USD 100 million.

Qualifications

Education and certifications.

Education: DBA and MSc, University of Portsmouth
Further education: IMD Lausanne: Diploma Digital, Data and Transformation. MIT: Artificial Intelligence, Implications for Business Strategy. FHNW: CAS in AI and Digitalisation in HRM (2026). AI, Tech & Privacy Academy: AI Governance Training (2025).
Certified: ICF Certified Coach (ACC). SAFe 6 Release Train Engineer. Lean Six Sigma Black Belt (certified), with Master Black Belt training at GE.
Languages: English, German (C1)
Nationality: British and Swiss

Contact

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Email: steven@srpartridge.com
Location: Basel, Switzerland
LinkedIn: linkedin.com/in/srpartridge